The Minns Labor Government has delivered greater transparency about the NSW rental market through the release of the state’s first mandatory End of Tenancy Survey results (“the Survey”).
As part of the Government’s landmark ban on no-grounds evictions in May 2025, landlords are now required to provide lawful reasons and supporting evidence when ending a lease. The mandatory collection and publication of this data help to create a fairer, more transparent rental market underpinned by stability and security for renters.
This moves away from an outdated, optional survey with a low response rate that did not provide an accurate reflection of the reasons why leases ended.
The Survey collected over 275,000 responses from landlords and agents, representing around 90 per cent of bonds refunded during the period.
It revealed that where the landlord ended a lease, almost two-thirds of evictions related to:
- the owner or a family member moving back into the property (28 per cent)
- the proposed sale of a property (20 per cent), or
- the actual sale of a property (14 per cent).
Importantly, approximately 85 per cent of leases were ended by renters rather than landlord action. The data is backed by renter sentiment, with a separate exclusive survey finding almost three in four renters feel better protected since the ban on no-grounds evictions.
Prior to these changes, many renters were feeling unable to assert their rights for fear of being evicted, with an estimated 45 per cent of leases ending without a reason given.
The Government’s Rental Taskforce uses purpose-built data-matching technology to continuously monitor the reasons landlords give for evictions against rental listing and bond lodgement data to ensure they are genuine.
Under the Minns Labor Government’s reforms, landlords who evict a renter cannot re-let their property within a certain time period, ranging from four weeks to 12 months, depending on the reason for eviction. Mandating re-letting exclusion periods is especially important because potential breaches can be indicative of possible unlawful evictions.
The Survey Insights are an important reporting mechanism established under the rental reforms, and support consistent monitoring of the rental market across the state.
The Minns Labor Government has now delivered on all of its commitments to make renting fairer in NSW. The Government has:
- Banned no-grounds evictions.
- Limited rent increases to once a year.
- Ensured renters have fee-free ways to pay rent.
- Banned fees for background checks.
- Made it easier to have pets in rentals.
- Passed legislation protecting renters’ privacy.
- Launched Smart Rental Bonds statewide, allowing every renter in NSW to digitally transfer their bond between properties.
Access to the full Survey Insights is available here.
Minister for Better Regulation and Fair Trading Anoulack Chanthivong said:
“The Minns Labor Government made a promise to make renting fairer – and that goes hand-in-hand with making the market more transparent.
“That’s exactly what these results are achieving: a better understanding of renting so that we can achieve better outcomes for renters and landlords.
“This data reflects the Government’s ban on no-grounds evictions in action, providing renters with the security and stability that only Labor can deliver.
“The NSW Liberals failed to introduce this level of reform and transparency at every turn. They’re continuing to send a clear message to renters: they don’t care about you.”