{"id":32763,"date":"2025-05-20T02:36:13","date_gmt":"2025-05-20T02:36:13","guid":{"rendered":"http:\/\/www.16news.com.au\/?p=32763"},"modified":"2025-05-20T02:36:13","modified_gmt":"2025-05-20T02:36:13","slug":"damning-report-reveals-transport-minister-was-warned-about-botched-myway-system-pre-launch-and-did-nothing","status":"publish","type":"post","link":"http:\/\/www.16news.com.au\/index.php\/2025\/05\/20\/damning-report-reveals-transport-minister-was-warned-about-botched-myway-system-pre-launch-and-did-nothing\/","title":{"rendered":"Damning report reveals Transport Minister was warned about botched MyWay+ system pre-launch and did nothing"},"content":{"rendered":"\n<p><strong>Today, a&nbsp;<a href=\"https:\/\/aus01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Favdoxm.clicks.mlsend.com%2Ftl%2Fc%2FeyJ2Ijoie1wiYVwiOjExODUyODEsXCJsXCI6MTU0ODEwMTA4OTE4ODkyMTI1LFwiclwiOjE1NDgxMDEyMTIzMTI3MTAzOX0iLCJzIjoiZGMwZWQyNjM0MzBmMjc1MiJ9&amp;data=05%7C02%7C%7C28b17fa8a17e49367bf508dd96a4666f%7Cb46c190803344236b978585ee88e4199%7C0%7C0%7C638832355027992382%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=bddqA5k2w0HaHyulKyKW6IU1cYjcg9JlnRg8ttVtwYo%3D&amp;reserved=0\">damning independent report<\/a>&nbsp;undertaken in the month before MyWay+ went live. The report revealed that the Transport Minister, Chris Steel, was advised that the system was \u2018sub-optimal\u2019, the ACT Government was avoiding robust conversations with the contractor, and there was a lack of planning for the transition.<\/strong><\/p>\n\n\n\n<p>\u201cThis report reveals shocking evidence that Minister Steel let the MyWay+ go live &#8211; without question, despite extensive warnings about the system\u2019s issues,\u201d said Andrew Braddock, ACT Greens Spokesperson for Transport.<\/p>\n\n\n\n<p>\u201cThe report highlights that there was \u2018avoidance of robust conversations\u2019 between Transport Canberra and NEC due to the desire to maintain positive working relationships. Minister Steel chose his relationship with a consultant over the basic rights of Canberrans to access public transport in their city.<\/p>\n\n\n\n<p>\u201cDespite&nbsp;<a href=\"https:\/\/aus01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Favdoxm.clicks.mlsend.com%2Ftl%2Fc%2FeyJ2Ijoie1wiYVwiOjExODUyODEsXCJsXCI6MTU0ODEwMTA4OTI0MTM1MDA2LFwiclwiOjE1NDgxMDEyMTIzMTI3MTAzOX0iLCJzIjoiNjFiZjI3OGI5NTQ0NTJlOCJ9&amp;data=05%7C02%7C%7C28b17fa8a17e49367bf508dd96a4666f%7Cb46c190803344236b978585ee88e4199%7C0%7C0%7C638832355028007733%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=InOpqVe%2BLQQFTOTX5ajw4XMQ5lUHXLPR%2BbLDLeJXTX0%3D&amp;reserved=0\">promises<\/a>&nbsp;to bring Canberra\u2019s public transport network into the future with \u2018seamless\u2019 experience and&nbsp;<a href=\"https:\/\/aus01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Favdoxm.clicks.mlsend.com%2Ftl%2Fc%2FeyJ2Ijoie1wiYVwiOjExODUyODEsXCJsXCI6MTU0ODEwMTA4OTI3MjgwNzM1LFwiclwiOjE1NDgxMDEyMTIzMTI3MTAzOX0iLCJzIjoiZDQ1ZDg5MWRmZDMxOWE1MiJ9&amp;data=05%7C02%7C%7C28b17fa8a17e49367bf508dd96a4666f%7Cb46c190803344236b978585ee88e4199%7C0%7C0%7C638832355028016327%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=4LLaCnAtfx2XISq71thz7u5CYDD6KCTD69VyjvFnyMk%3D&amp;reserved=0\">\u2018world-class\u2019 capability<\/a>, NEC and Transport Canberra agreed to reduce the functionality of the system ahead of launch and even described the system as a \u2018minimum viable product\u2019.<\/p>\n\n\n\n<p>\u201cIt is insulting that our Transport Minister has such low standards for public transport in our city. Canberrans deserve the world-class system that they were promised.<\/p>\n\n\n\n<p>\u201cSince launch, validators have not worked, senior Canberrans and those with a disability have been locked out from the system, and Canberrans\u2019 personal and payment information has been put at risk to hackers. There is nothing seamless or world-class about an inaccessible and insecure transport system.<\/p>\n\n\n\n<p>\u201cWhile we are still awaiting the Assembly Committee findings, this report is incredibly damning and supports the evidence that has been gradually coming to light through the Committee Hearing process.<\/p>\n\n\n\n<p>\u201cWhat more do we need to find out before Minister Steel apologises to Canberrans for this botched MyWay+ rollout and before he&nbsp;addresses the issues that continue to plague commuters?&#8221; said Mr Braddock.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today, a&nbsp;damning independent report&nbsp;undertaken in the month before MyWay+ went live. The report revealed that the Transport Minister, Chris Steel, was advised that the system was \u2018sub-optimal\u2019, the ACT Government was avoiding robust conversations with the contractor, and there was a lack of planning for the transition. \u201cThis report reveals shocking evidence that Minister Steel &hellip; <a href=\"http:\/\/www.16news.com.au\/index.php\/2025\/05\/20\/damning-report-reveals-transport-minister-was-warned-about-botched-myway-system-pre-launch-and-did-nothing\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Damning report reveals Transport Minister was warned about botched MyWay+ system pre-launch and did nothing&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-32763","post","type-post","status-publish","format-standard","hentry","category-aussie"],"_links":{"self":[{"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/posts\/32763","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/comments?post=32763"}],"version-history":[{"count":1,"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/posts\/32763\/revisions"}],"predecessor-version":[{"id":32764,"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/posts\/32763\/revisions\/32764"}],"wp:attachment":[{"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/media?parent=32763"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/categories?post=32763"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/tags?post=32763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}