{"id":3117,"date":"2019-06-24T17:11:44","date_gmt":"2019-06-24T17:11:44","guid":{"rendered":"http:\/\/www.16news.com.au\/?p=3117"},"modified":"2019-06-24T17:11:44","modified_gmt":"2019-06-24T17:11:44","slug":"more-than-75000-veterans-using-dva-online-services","status":"publish","type":"post","link":"http:\/\/www.16news.com.au\/index.php\/2019\/06\/24\/more-than-75000-veterans-using-dva-online-services\/","title":{"rendered":"More than 75,000 veterans using DVA online services"},"content":{"rendered":"<p>More than 75,000 veterans are now accessing assistance through the Department of Veterans\u2019 Affairs (DVA) online claiming platform, MyService.<br \/>\nThe Department is currently undergoing the most significant reform in its history, to ensure veterans and their families have faster and easier access to the services they need, when they need them.<br \/>\nMinister for Veterans and Defence Personnel, Darren Chester, said the Department\u2019s transformation and initiatives like MyService are delivering real benefits for veterans and their families by reducing the red tape and making the claiming process simpler.<br \/>\n\u201cMyService is a great example of how this Government is putting veterans and their families first, and moving forward to ensure they can access the support they need, with less paperwork and faster processing,\u201d Mr Chester said.<br \/>\n\u201cMoving to an online platform has allowed veterans to submit claims by answering as few as three to seven questions, compared to the 40 questions on some paper forms. In some cases, claims for common conditions are being approved almost instantly.<br \/>\n\u201cThe number of people using MyService continues to grow as more services become available on the platform. MyService now has more than 75,000 users managing their business with DVA online, who have submitted nearly 50,000 claims.<br \/>\n\u201cClaims for treatment for mental health conditions are among those that are available for immediate approval.<br \/>\n\u201cThe Department is working closely with the veteran community to ensure that veterans and their families can connect with DVA and access services and support when, where and how they want.<br \/>\n\u201cSignificant improvements to the Department\u2019s telephone system and face-to-face services have also been vital to support a holistic approach in delivering services to veterans and their families.<br \/>\n\u201cThe Government is committed to ensuring DVA continues to improve to better serve our veterans and their families. We are focused on putting veterans and their families first and have provided funding through to 2021 for the transformation program.\u201d<br \/>\nTo sign up to MyService visit the\u00a0<a href=\"https:\/\/www.dva.gov.au\/myservice\" target=\"_blank\" rel=\"noopener noreferrer\">MyService website<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>More than 75,000 veterans are now accessing assistance through the Department of Veterans\u2019 Affairs (DVA) online claiming platform, MyService. The Department is currently undergoing the most significant reform in its history, to ensure veterans and their families have faster and easier access to the services they need, when they need them. Minister for Veterans and &hellip; <a href=\"http:\/\/www.16news.com.au\/index.php\/2019\/06\/24\/more-than-75000-veterans-using-dva-online-services\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;More than 75,000 veterans using DVA online services&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-3117","post","type-post","status-publish","format-standard","hentry","category-aussie"],"_links":{"self":[{"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/posts\/3117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/comments?post=3117"}],"version-history":[{"count":0,"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/posts\/3117\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/media?parent=3117"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/categories?post=3117"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.16news.com.au\/index.php\/wp-json\/wp\/v2\/tags?post=3117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}