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The Albanese Government is taking action to stop businesses ripping off Australians by banning unfair trading practices under the Australian Consumer Law.

This is about easing the cost of living and getting a fair go for consumers and suppliers.

From concert tickets to hotel rooms and gym memberships, Australians are fed up with businesses using tricky tactics that make it difficult to end subscriptions or add hidden fees to purchases.

These practices can distort purchasing decisions, or result in additional costs, putting more pressure on the cost of living.

The Government’s actions will address a wide range of practices, including:

• ‘Subscription traps’ that use arduous and confusing steps to make cancelling a subscription difficult.
• ‘Drip pricing’ practices where fees are hidden or added throughout the stages of a purchase.
• Deceptive and manipulative online practices that aim to confuse or overwhelm consumers, omit or hide material information, or create a false sense of urgency or scarcity – this can include warnings that a customer only has limited time to purchase a product.
• Dynamic pricing where a product’s price changes during the transaction process.
• Requiring consumers to set up an account and provide unnecessary information to make an online purchase.
• Where a business makes it difficult for a consumer to contact them when they have a problem with their product or service.

Treasury will consult on the design before the Government legislates a general prohibition on unfair trading practices. This will include specific prohibitions of a range of dodgy practices.

Today the Albanese Government has also released a consultation paper on reforms to strengthen protections for consumers and small businesses under the Consumer Guarantees and Supplier Indemnification provisions of the Australian Consumer Law.

The Government welcomes stakeholder feedback on the proposed reforms, which include introducing penalties for suppliers that refuse to provide consumers with a remedy such as a repair, replacement or refund when required under law.

Currently, it can be difficult for consumers to obtain a remedy, especially when engaging in the digital economy.

These reforms will empower the Australian Competition and Consumer Commission (ACCC) and state and territory consumer protection agencies to issue infringement notices or pursue penalties for breaches of the Consumer Guarantee and Supplier Indemnification provisions of the Australian Consumer Law.

Following consultation, the Government will work with states and territories to settle a final reform proposal in the first half of 2025.

Prime Minister Anthony Albanese:

“We’re taking strong action to stop businesses from engaging in dodgy practices that rip consumers off.

“Today’s announcement puts businesses engaging in unfair trading practices on notice.

“Hidden fees and traps are putting even more pressure on the cost of living and it needs to stop.”

Treasurer Jim Chalmers:

“We’re taking important steps to ban unfair trading practices and ease the cost of living for Australians.

“Whether it’s traps that make it difficult or confusing to cancel a subscription, hidden fees and charges at different stages of a purchase, deceptive or manipulative practices online or making it difficult for people to report problems with their products or services, we’re going to change the rules.

“Most businesses do the right thing by Australians and they’ve got nothing to worry about.

“This is all about cracking down on dodgy deals to save Australians money if we can, and where we can.”

Assistant Treasurer and Minister for Financial Services Stephen Jones:

“Consumer protections shouldn’t stop at the internet. Whether you are shopping online or at a brick and mortar store, the Albanese Government is protecting Australian consumers.

“This is all about ending the rip offs so people don’t fall into subscription traps or added fees when they purchase things like airline or concert tickets.”

The Albanese Government will establish a consolidated Commonwealth-owned Defence Precinct at Western Australia’s Henderson shipyard to underpin tens of billions of dollars of investment in defence capabilities in the West over the next two decades and support in the order of 10,000 well-paid, high-skilled local jobs.

The establishment of a consolidated Defence Precinct at Henderson is the critical next step in delivering continuous naval shipbuilding in Western Australia.

This builds on the Albanese Government’s announcement last year of a strategic partnership between Defence and Austal Limited at Henderson.

It also represents a major milestone on the AUKUS pathway as Australia develops the capability to safely and securely own, operate and sustain conventionally‑armed, nuclear‑powered submarines.

The Defence Precinct will support the build of new landing craft for the Australian Army and new general purpose frigates for the Navy announced by the Albanese Government, with requisite large vessel infrastructure to form part of the Precinct.

These capabilities are vital to transforming our Defence Force’s ability to meet Australia’s complex strategic circumstances.

The Albanese Government has also determined that the Defence Precinct at Henderson will be the home of depot-level maintenance and contingency docking for Australia’s future conventionally‑armed, nuclear-powered submarines.

These vital maintenance capabilities will be established at Henderson in accordance with domestic processes and regulatory requirements, and consistent with Australia’s international obligations to maintaining the highest standards for nuclear safety, security and safeguards.

Contingency and depot-level maintenance alone will create around 3,000 jobs in Western Australia.

This is in addition to the thousands of jobs that will be supported through construction of the Defence Precinct, delivery of continuous naval shipbuilding in the West, and the establishment and operation of Submarine Rotational Force-West at HMAS Stirling.

Coupled with the $8 billion the Albanese Government has already committed to expand HMAS Stirling, these investments and capability programs in Western Australia will be worth tens of billions of dollars over the next two decades.

Cooperation Agreement

To deliver this ambitious long-term program, the Albanese and Cook Governments have today signed a Cooperation Agreement, which provides a foundation for collaboration to deliver the Defence Precinct and related activities. This will include:

• Developing a dedicated joint forum to deliver the skilled workforce required to deliver and sustain critical Defence capabilities.
• Establishing the necessary infrastructure, including common user facilities, to support industry across the Defence Precinct at Henderson.
• Ensuring effective engagement across Federal, State and Local governments and communities.

The Albanese Government will make an initial investment of $127 million over three years to progress planning, consultations, preliminary design and feasibility studies as well as enabling works for the Defence Precinct at Henderson.

This work will inform future decisions on delivery options and models for the Defence Precinct at Henderson.

The Albanese Government is committed to working with the Cook Government to deliver the infrastructure, industry, workforce and training for a defence future made in Western Australia.

A copy of the agreement will be available here: Cooperation agreement between the Commonwealth of Australia and the State of Western Australia to deliver and sustain Australia’s future Defence capabilities | Defence Ministers

Prime Minister, Anthony Albanese:

“The Albanese Government’s commitment to the Defence Precinct at Henderson is a game changer for WA industry – it will create thousands of jobs for West Australians and underpin billions of dollars of investment in defence capability in the West.

“Henderson already plays a critical role in the delivery and sustainment of Australian Defence Force capabilities and this will see the important role of WA industry grow further.”

Deputy Prime Minister, Richard Marles:

“The Albanese Government’s commitments represent the most consequential defence investment in Western Australia in nearly four decades, since the commissioning of HMAS Stirling in 1978 and its expanded role as Australia’s Indian Ocean fleet base under the 1987 two-oceans navy policy.

“The Defence Precinct at Henderson will optimise Australia’s shipbuilding and sustainment industry while supporting continuous naval shipbuilding in Western Australia and Australia’s nuclear-powered submarine pathway.

“The Albanese Government is committed to investing in the growth of a productive and resilient defence industry and workforce to keep our nation safe and deliver a future made in Australia – which is exactly what the Defence Precinct will deliver.”

Minister for Defence Industry and Capability Delivery, Pat Conroy:

“Successful consolidation of the Henderson precinct will secure decades of continuous shipbuilding in Western Australia, providing generational benefits for locals who play a vital role in keeping Australia safe.

“This investment by the Albanese Government will not only create thousands of high-skilled and well paid jobs in Western Australia but also ensures a future made in Australia.”

the Premier of Western Australia, Roger Cook:

“This is a momentous announcement for Western Australia – one that will set up our State for an exciting future and puts us at the centre of the nation’s defence capability.

“The new Defence Precinct at Henderson will deliver tens of billions of dollars in investment and thousands of local jobs.

“This massive investment delivers on my Government’s mission to develop and diversify our State’s economy by providing another economic pathway for our State for decades to follow.

“It is a win-win for Western Australia and the nation.”

Western Australian Minister for Defence Industry, Paul Papalia: 

“The investment of tens of billions of dollars will turn Western Australia into a defence powerhouse.”

“The Defence Precinct at Henderson will be the home of depot-level maintenance for nuclear-powered submarines as part of AUKUS. It will also be the maintenance hub for Australia’s nuclear submarines.”

“This historic agreement will result in generations of jobs and diversify the economy like never before.”

The Albanese Government has secured Hobart’s future as the home port of Australia’s icebreaker, RSV Nuyina, and the long-term future of the Australian Antarctic Program in Tasmania.

An agreement between the Federal and Tasmanian Government for a new, fit-for-purpose Macquarie Wharf 6 has been reached, locking in Tasmania as Australia’s Antarctic and Southern Ocean Gateway.

The Albanese Government will contribute $188 million over four years to construct a new Macquarie Wharf 6 in the Port of Hobart.

The Tasmanian Government will provide priority access to Macquarie Wharf 6 as the home port for RSV Nuyina for the next 30 years, continued access to existing portside facilities during the construction period, access to shoreside power, and a refuelling solution for RSV Nuyina in the Port of Hobart.

RSV Nuyina is the main lifeline to Australia’s Antarctic and sub-Antarctic research stations and the central platform of Australia’s Antarctic and Southern Ocean scientific research. It’s essential that it’s able to dock in Hobart.

Wharf construction will be managed by the Tasmanian Government and will begin next year.

Prime Minister Anthony Albanese:

“What this means is Tasmania will remain Australia’s gateway to Antarctica, as it should be. 

“This is an investment in Hobart, an investment in Tasmania and an investment in the future of Australian science.”

Premier Jeremy Rockliff:

“This agreement secures a fit-for-purpose home port for the Nuyina and locks in Tasmania’s future as the home of the Australian Antarctic Program.

“As part of the agreement we will also deliver appropriate refuelling infrastructure for the Nuyina and other vessels coming into Hobart.

“Tasmania has a proud heritage of supporting Antarctic and Southern Ocean endeavours with explorers and scientists using the port of Hobart as a base for expeditions since the 19th century.

“As part of our Government’s 2030 Strong Plan for Tasmania’s Future, we will continue to promote and develop our world-leading Antarctic Gateway to grow jobs, maritime services, trade and investment, education, science and research, and visitor opportunities.”

Minister for the Environment and Water Tanya Plibersek:

“It’s absolutely fantastic that we’ve reached an agreement so the Australian Antarctic Program will have fit-for-purpose wharf infrastructure so they can continue world-leading Antarctic science based out of Hobart.

“I know how important being Australia’s gateway to Antarctica is to Tasmania. The Antarctic and Southern Ocean sector employs nearly 1,000 people in Tasmania and contributes more than $183 million each year to the Tasmanian economy.

“That’s why we’ve contributed $188 million towards a new home for the Nuyina and it’s why we have increased funding for the Australian Antarctic Division by more than half a billion since coming to government.”

Australia will provide $9 million to Myanmar through the Australian Humanitarian Partnership to support communities and conflict-affected populations. 

Australia remains deeply concerned by the worsening political, security and humanitarian situation in Myanmar, which has serious implications for regional peace and security. 

This brings Australia’s total humanitarian commitment to the crises in Myanmar and Bangladesh since 2017 to $880 million. 

Over 3.4 million people are internally displaced within Myanmar, and 18.6 million people need humanitarian assistance. Our assistance will support community organisations and target vulnerable people and communities that need it most.  

Australia does not provide any direct funding to the military regime and takes proactive steps to ensure our assistance does not legitimise the military regime in Myanmar. 

In addition to today’s announcement, Australia welcomes the release of $17.8 million (US$12 million) to respond to the crisis in Myanmar from the UN Central Emergency Response Fund (CERF). Australia is a longstanding donor to the CERF, contributing $11 million each year. 

Minister for Foreign Affairs, Senator the Hon Penny Wong: 

“Australia is deeply concerned by the conflict in Myanmar.  

“The people of Myanmar continue to demonstrate great resolve in the face of unspeakable violence and human rights abuses, and Australia remains resolute in our support for them. 

“Australia reiterates our call for the regime to cease violence against civilians, release those unjustly detained, allow access for aid and return Myanmar to the path of inclusive democracy.” 

Minister for International Development and The Pacific, the Hon Pat Conroy MP: 

“Australia’s support will help the most vulnerable in Myanmar including women, children and persons with disabilities access lifesaving humanitarian assistance.”