16 News

The rollout of 5G networks in Australia will have a significant impact on broadband markets, including the NBN, ACCC Chair Rod Sims said in a speech delivered at RadComms 2018 today.
Mr Sims said an interesting dynamic is developing between mobile networks and the NBN in Australia, because 5G networks will be the first generation of mobile technology capable of delivering broadband services comparable to fixed services in terms of speed and capacity.
“Mobile broadband services may become more of a viable substitute for fixed broadband,” Mr Sims said.
“This is unprecedented in the Australian market, and indeed globally. This is great news for consumers as it will create more choice of services and suppliers and see telco products better align with their needs, particularly those who value mobility, like renters.”
“This leads us to an interesting competition issue: what does 5G mean for the NBN? We will need to wait and see what happens when 5G becomes widely available and how markets react,” Mr Sims said.
“What we must never do, however, is seek to restrain others in order to protect the NBN business model. This would be a disaster for consumers.”
Critical to ensuring the 5G rollout was working for consumers’ benefit is ensuring it is done in a way that promotes competition.
“We know that 5G is going to lower the cost of delivering data, but those changes will be accompanied by large capital and operating costs; operators will need to acquire new spectrum, densify their networks by building more mobile towers, and make sure their transmission can support delivery of new services,” Mr Sims said.
“Competition will drive this investment. It can be the catalyst for innovation and can see operators build wider, better networks, to provide higher quality services.”
“However, investment costs can be significant, and if we want to see more competitors in mobiles we need to think carefully about how to best achieve sustainable competition and minimise barriers to entry,” Mr Sims said.
Mr Sims discussed the Government’s upcoming 5G spectrum auction being held by the ACMA, saying it was critical that spectrum allocation processes, including allocation limits, promote competition in downstream markets, rather than just competition in the allocation itself.
“Each spectrum allocation is a new opportunity for a potential entrant, a different service, or improved coverage,” Mr Sims said.
“What happens now will have a long-term impact on competition. We need to make sure we achieve the most efficient and pro-competitive use of spectrum.”
Mr Sims noted TPG and VHA’s joint venture agreement to bid in the upcoming 3.6 GHz spectrum auction, separate to the proposed merger between the two companies.
“An agreement between competitors to share networks – separate to a formal merger – rather than compete to build them does have potential competition implications. However, we are also aware of the potential benefits of this from an efficiency perspective,” Mr Sims said.
“We want to ensure that any network sharing happens in a way that enables operators to continue to differentiate between services, quality and products. Likewise, we want to ensure there are equal incentives on operators to invest in the network infrastructure,” Mr Sims said.
A full copy of Mr Sims’s speech is available at: Competition & the 5G spectrum.

The Secretary of Defence, Mr Greg Moriarty and the Chief of the Defence Force, General Angus Campbell visited the People’s Republic of China this week to conduct the Australia-China Defence Strategic Dialogue.
Held in Beijing on 29 October 2018, the dialogue was hosted by Chief of the Joint Staff Department of the People’s Liberation Army (PLA), General Li Zuocheng.
This year marked the 21st year of the annual dialogue – a key part of regular bilateral engagement activities – which brings together senior leaders from the Australian Department of Defence and the PLA to discuss a range of regional security issues, including maritime security.
Mr Moriarty said Australia’s bilateral defence relationship with China was underpinned by a common interest in ensuring a strong, stable and prosperous region.
“The Australia-China defence relationship is an important part of our broader bilateral relationship,” Mr Moriarty said.
“Our program of regular engagement activities includes dialogues, joint exercises, educational exchanges and ship visits which helps to develop mutual understanding and strengthen people-to-people links,” Mr Moriarty said.
General Campbell said the Australia-China Defence Strategic Dialogue provided a useful forum in which frank and open discussion on a number of regional challenges could occur.
“This year’s exchange of views was again productive and included discussions on maintaining regional peace and stability on the Korean Peninsula and in the South China Sea,” General Campbell said.
“This is vital for both nations and for the broader region.”
Australia will host the 22nd Australia-China Defence Strategic Dialogue in Canberra next year.

Sherb Detox capsules pose a serious risk to your health and should not be taken.
The Therapeutic Goods Administration (TGA) has tested a product labelled Sherb Detox capsules and found that:

• The capsules contain the undeclared substance Bisacodyl.

Consumers are advised that Bisacodyl is a laxative that is marketed as an over-the-counter medicine in Australia, but is not scheduled
The supply of Sherb Detox capsules containing undisclosed Bisacodyl is illegal.
Sherb Detox capsules have not been assessed by the TGA for quality, safety or efficacy as required under Australian legislation, and the place of manufacture is not approved by the TGA.
TGA investigations have shown that a number of people in Australia may have bought the product online.

A new school-based mental health program that aims to give teachers the tools to help students manage their mental health will be launched today following a $98.6 million investment from the Morrison Government.
The program Be You will be delivered by beyondblue in partnership with headspace and Early Childhood Australia.
Minister for Health Greg Hunt said the program will provide Australian teachers with the skills and resources to be able to teach students how to manage their mental health and wellbeing, build resilience, and support the mental wellbeing of other students.
“It will ensure that students have all the support required for healthy social and emotional development,” Minister Hunt said.
“Be You will teach educators to identify any students who may be experiencing mental health difficulties, and to work with the families and local services to get the right help early on. It will also help educators look after their own mental health.”
Minister for Education Dan Tehan said Be You builds on the strengths of current school-based mental health programs, and complements our Government’s recently launched Australian Student Wellbeing Framework.
“I encourage all Australian schools and early learning providers to engage with beyondblue and Be You to support the mental health and wellbeing of our students,” Minister Tehan said.
“As half of all mental health disorders in Australia emerge before the age of 14, schools and early learning services in Australia represent one of the best opportunities for mental health issues to be detected early and managed.
“Schools also play a vital role in prevention by helping our children and young people learn the skills they need to look after their own mental health and wellbeing.
I want our children and young people to have access to the information and skills they need to face life’s challenges and to know they have our support.”
The program will be rolled-out by beyondblue in 6,000 schools and 2,000 early learning services in 2019.
Teachers and educators, including those still in training, will have access to free online courses and materials on mental health and suicide prevention.
The program will also be supported by over 70 frontline staff from Early Childhood Australia and headspace who will help schools and early learning services around the country implement the program, through online, telephone, and face to face consultations.
The Government is also providing $2.36 million over four years to the University of Queensland to evaluate the program. This will assess the effectiveness and cost-effectiveness of the program, and identify opportunities to strengthen or improve it.
The Liberal National Government is prioritising better mental health for all Australians with an additional $338.1 million allocated in the 2018¬–19 Budget and $4.7 billion expected to be spent on mental health this financial year.
Our Government’s strong economic management ensures we continue to invest record amounts of funding into vital health initiatives including mental health, life-saving medicines, Medicare and hospitals.

The Australian Government is aware of the cyber security incident affecting Austal.

This matter has been referred to the Australian Cyber Security Centre (ACSC) and the Australian Federal Police (AFP) for investigation.

As the investigation continues, the Department of Defence can confirm that no compromise of classified or sensitive information or technology has been identified so far.

This incident reinforces the serious nature of the cyber security threat faced by defence industry, and the need for industry partners to put in place, and maintain, strong cyber defences.

Defence and the ACSC have provided cyber security assistance to Austal and are working with Austal to assess and mitigate harm.

The Government will continue to actively deter and respond to malicious cyber activity, and any impact it may have on Australia.

As this matter is still being investigated by the AFP and the ACSC, it would be inappropriate to comment further.

The Federal Court has ordered hearing aid retailers Oticon Australia Pty Ltd (Oticon) and Sonic Innovations Pty Ltd (Sonic) to pay penalties totalling $2.5 million for misleading pensioners through newspaper advertisements for hearing aids sold by AudioClinic and HearingLife clinics.
Oticon and Sonic admitted that the advertisements contained three false and misleading representations about hearing aids available to pensioners under the Australian Government Hearing Services Program. The misleading representations were that:

• in order to obtain a free hearing aid pensioners had to book a free hearing test at an AudioClinic or HearingLife hearing clinic before the deadline in the advertisement, where there was no time limit;
• the free hearing aids included wireless technology that would allow users to connect them to digital devices like televisions and mobile phones, when in fact these were additional accessories which were sold separately at an extra cost; and
• any user of the advertised hearing aid would no longer miss any conversations, when in fact this may depend on a person’s individual circumstances and the nature of his or her hearing impairment.

“Many of the pensioners targeted by the advertisements were vulnerable due to their age and hearing loss. The misleading representations by Sonic and Oticon created a false sense of urgency for these consumers to book a hearing test and led them into a sales process based on incorrect information,” ACCC Commissioner Sarah Court said.
“This conduct is unacceptable particularly because it targeted vulnerable pensioners. The decision from the Federal Court sends a strong message to the hearing aid industry about the importance of ensuring all representations to consumers are accurate and not misleading.”
In addition to paying penalties of $2.5 million, the Court ordered by consent that Sonic and Oticon offer refunds to customers who purchased ConnectLine and SoundGate3 accessories, publish a corrective notice in a nationally circulated newspaper, and establish an Australian Consumer Law compliance program.

Background

The ACCC instituted proceedings against Sonic and Oticon on 6 September 2018: ACCC takes action against hearing aid retailers for misleading pensioners.
Oticon and Sonic, owned and operated by William Demant Holding A/S, operate over 200 hearing clinics across Australia, including under the AudioClinic, HearingLife, Western Hearing Services, and Adelaide Digital Hearing Solutions brands.
The misleading ads were published on 85 occasions in newspapers around Australia from June to November 2017 under the AudioClinic and HearingLife brands. Oticon and Sonic sold more than 10 000 of the advertised Oticon Ria2 and Sonic Cheer20 hearing aids.
Australian Government Hearing Services Program
Around 80 per cent of hearing aids supplied in Australia are provided under the Australian Government Hearing Services Program (the Hearing Program).
The Hearing Program provides access to subsidised hearing services and devices to eligible persons, such as pensioner concession card holders, veterans, and defence force personnel. Vouchers can be used to obtain fully-subsidised hearing devices, or to cover some of the cost of partially-subsided hearing devices, with the consumer paying the remainder of the cost directly to hearing clinics.
The Hearing Program is administered by the Department of Health. Around 300 providers, including Oticon and Sonic, are accredited by the Department of Health to provide hearing devices to voucher holders under the Hearing Program.

New initiatives to improve the treatment and management of mental health concerns among Australia’s servicemen and women will be funded by the Morrison Government.
We will commit $100,000 for a Veteran Mental Health Outreach Pilot project to pull together the available information about a new way to provide specialised home-based healthcare for veterans and their families.
Our Government recognises that not all veterans are able to access traditional, community-based mental health services.
Our younger veterans, who suffer mental health conditions, can experience social or geographic isolation so this project will look at how health providers can better ‘reach out’ and provide home-based services.
The project will be run by the Remembrance Foundation, who are dedicated to the health, welfare and quality of life of Australia’s veteran and first responder communities.
This new funding is about getting on with providing the right support, at the right time, in the right place for our veterans and their families.
Phoenix Australia, the National Centre for Excellence in Posttraumatic Mental Health, will receive $650 000 to develop up-to-date clinical guidelines for the treatment of Post-traumatic Stress Disorder (PTSD)
PTSD is the second most common mental health problem next to depression, affecting over one million Australians at any point in time. It is particularly prevalent among veterans and tragically has a high association with suicide.
Australia’s National Guidelines – which help medical professionals provide the best evidence-based treatment – were first written in 2007.
It is time to incorporate new research and the latest information so our health professionals have the tools they need to prevent, intervene early and treat PTSD.
The funding announced today will enable Phoenix Australia to modernise, revise and expand the guidelines to incorporate new developments that will help veterans on the road to recovery.
Phoenix Australia will work with content area experts in all areas of trauma to develop new clinical guidelines and incorporate the latest evidence and best-practice approaches.
The guidelines will be a living document and will continue to be updated as ground-breaking research becomes available. The guidelines will improve frontline clinical services and supports to those affected by PTSD.
We are also providing a $50 000 contribution to establish a permanent memorial garden in honour of fallen Afghanistan soldiers and their families in Queensland.
The funding will go to the non-for-profit organisation 42for42. They will build a memorial garden in the grounds of Suncorp Stadium, Milton, Queensland. The 42 stands for the 41 soldiers who were killed in Afghanistan, with the 42nd representing the soldiers who have died by suicide, and those who have returned with injuries and mental illness.
These announcements builds on the $1.4 billion we are investing for fairer indexation of defence force pensions, free mental health care for all veterans and our veterans to work program.
We can never thank our servicemen and women enough for their courage, on and off the battlefield.

Competition among internet service providers (ISP) to perform well in the ACCC’s speed tests is delivering good results for fixed-line NBN customers, although some consumers continue to receive substantially slower speeds than typically available to other consumers on the same plan.
This third ACCC Measuring Broadband Australia (MBA) report, prepared for the ACCC by SamKnows, provides new data on the performance of NBN services from major ISPs.
The ISP with the fastest broadband this quarter was TPG followed by Aussie Broadband, iiNet, Optus, Telstra and MyRepublic, with the latter picking up speed considerably on the last quarter.
Overall, 69 per cent of all tests continued to achieve download speeds of above 90 per cent of maximum plan speeds, while seven per cent of tests recorded less than 50 per cent of the maximum.
“Industry says it is working hard to contact customers whose NBN connections aren’t able to deliver the maximum speeds of their plan,” ACCC Chair Rod Sims said.
“We encourage customers who aren’t getting the speeds they expected to contact their internet service provider to see if they need to change plans. We will continue to closely monitor the progress of industry in remedying this issue.”
The good news for customers is that broadband speeds did not slow significantly in the busy hours (7-11pm), with average speeds across all busy hours reducing by just 1 percentage point compared with the average. This was true for both standard speed plans and the increasing number of consumers on higher speed NBN plans.
NBN services continued to outperform ADSL services, with NBN plans sold with a maximum speed of 25 Mbps on average achieving a download speed of 22.7 Mbps during the busy hour, three times the average busy hour download speed recorded for ADSL plans.
“We are pleased that the Measuring Broadband Australia program is being taken very seriously by internet service providers and is delivering noticeable improvements to customers’ broadband speeds,” Mr Sims said.
“We note NBN Co has reported that congestion has increased slightly in recent months. Our results suggest that ISPs not featured in this report could be contributing to this, as the overall results featured in this MBA report do not show an upward trend in congestion.”
“We want to encourage consumers, particularly those with smaller internet service providers, to register their interest in the program so we can provide statistically significant results for a wider range of services,” Mr Sims said.
“Volunteers are making a real difference to Australia’s broadband performance but we don’t yet have the full picture, and strongly encourage more people to sign up.”
In each report, the ACCC explores a particular issue in more depth, with the focus of this one on the difference in busy hour broadband performance between NBN urban services and NBN regional services.
Urban services, which are those provided in towns with a population of over 10,000, receive higher speeds than regional services, but the difference is not significant, with those in urban areas receiving 84.8 per cent of maximum speeds on average compared with 83 per cent per cent of speeds in regional areas.

The Australian Federal Police (AFP) has served Notices to Appear on three people in New South Wales (NSW) and Queensland (QLD) as part of a long-running investigation into a group allegedly assisting the parental abduction of children across Australia.
This is the second phase of police action following the arrest of three people on Wednesday, 17 October 2018, and subsequent action to summons two other people to appear before court.
Operation Noetic investigators served notices on a 75 year-old Elizabeth Beach (Taree) woman, a 68-year-old Newcastle woman and a 46-year-old Townsville woman. Search warrants were also conducted on four premises in NSW, QLD and Victoria.
The 75-year-old Taree woman will be charged with:

• Conspiracy to defeat justice, contrary to s42 of the Crimes Act 1914 (Cth).

The 68-year-old Newcastle woman will be charged with:

• Conspiracy to defeat justice, contrary to s42 of the Crimes Act 1914 (Cth).
• 1x child stealing, contrary to s363 of the Criminal Code 1899 (Qld).

The 46-year-old Townsville woman will be charged with:

• Conspiracy to defeat justice, contrary to s42 of the Crimes Act 1914 (Cth).
• 1x child stealing, contrary to s363 of the Criminal Code 1899 (Qld).

The offence of conspiracy to defeat justice carries a maximum penalty of 10 years imprisonment. The offence of child stealing carries a maximum penalty of 7 years imprisonment.
The 75-year-old Taree woman and 68-year-old Newcastle woman are scheduled to appear before the Brisbane Magistrates Court on 7 December 2018.
The 46-year-old Townsville woman is scheduled to appear before the Townsville Magistrates Court on 20 December 2018.
It will be alleged in court the three women were a principal part of the group’s activities, with active roles in supporting the abduction of three children in contravention of two family law orders. All three children were safely located by the AFP earlier this year.
Police will allege these people provided assistance to the group’s organisers in providing transport, accommodation and other support to allow two women to evade law enforcement detection.
Assistant Commissioner Debbie Platz, National Manager Crime Operations, said this week’s action highlighted the risk people face if they choose to take the law into their own hands.
“The actions of these people in deliberately ignoring court orders and helping hide children from their extended families, the Courts and law enforcement cannot be justified. This activity has the potential to significantly endanger the safety and wellbeing of children,” Assistant Commissioner Platz said.
“Parental child abduction can have harmful physical and emotional effects on the children abducted. They can suffer the loss of contact with their family and friends, miss their educational stability and are often hidden away from people around them. They are removed from almost everything familiar to them including their toys, daily routine, and sometimes even their name.
“We want to thank all those people who have come forward after our previous appeal for information from those who may have helped this group, either knowingly or inadvertently.”
Any person with information is encouraged to call Crime Stoppers on 1800 333 000.